Refund policy Our refund and returns policy lasts 20 days. If 20 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact mailbox 15909387223@163.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, return shipping costs will be deducted from your refund. Depending on where you live, the time it takes for your exchanged product to reach you may vary. If you're returning a more expensive item, you can consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. You can always contact us for any return question mailbox 15909387223@163.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to r